For any business to be successful, it needs to maintain a productive contact center, with quality service that is recognized by its customers as an asset and a decisive factor in their loyalty to the company.
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Most people assume that moving into an IP-PBX solution means throwing away all the money invested in the original infrastructure. But reality is quite different.
For businesses with different branches, it is essential to have an efficient VoIP communications system, with quality services.
The myth that the implementation of an IP-PBX solution is very complicated is based on outdated perceptions and should be demystified.
The Follow Me feature is a call forwarding feature that allows your communications/phone system to find your users, even if you’re at home or in a business trip.
The Orbox Operator Panel is an area specially developed to allow the supervision of calls, with features that aim to improve the efficiency regarding to communications management.
