For any business to be successful, it needs to maintain a productive contact center, with quality service that is recognized by its customers as an asset and a decisive factor in their loyalty to the company.
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Most people assume that moving into an IP-PBX solution means throwing away all the money invested in the original infrastructure. But reality is quite different.
See this article and learn how to set KPIS to monitor fleet's efficiency and profitability.
Jatfleet has a new functionality that allows the user to make a request for information to a certain recipient, selecting the type of request, and adding a personalized description and documents/images.
Orbcom was distinguished once again by IAPMEI with the status of Excellence SMB.
For businesses with different branches, it is essential to have an efficient VoIP communications system, with quality services.
