Orbcom simplifies interaction of Unicer Internal Workflows
Orbcom simplifies interaction of Unicer Internal Workflows
Unicer had the need to build an integrated workflows platform, with a dashboard with an overview of all workflows. All workflows should be synchronized with SAP processes. With Outsystems, Orbcom developed a customized solution, within the predicted time frame and that fulfills all the required requirements!
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Summary
CHALLENGES
- Build an integrated workfows platform
- Dashboard with an overview of all workflows and their status, as well as its priorities and order delays.
- All workflows should be synchronized with SAP processes.
THE SOLUTION
- Outsystems
The implemented solution has most of the flows directly integrated with SAP. Unicer started to have a web front end for approval and
historical queries and tasks replicated in ERP. The versatility to approve or reject from a mobile device enables a significant time
reduction of user's workflow interaction.
THE RESULTS
With OutSystems, Unicer now has the following benefits:
✓ User friendly interface that exceed stakeholders' expectations;
✓ Delegation Plan by task type;
✓ All workflows in a single platform;
✓ SAP Synchronization;
✓ Short release cycles;
✓ Process simplification
✓ Easy access to Information;
✓ Paper free;
✓ Real time access to a task list and activities history;
✓ Enchaced mobility - access anytime anywhere from a mobile device.
What they say
“With Outsystems we have implemented an integrated, scalable, multipurpose workflow solution, while providing user access anytime anywhere from a mobile device, reducing the approval cycle.”
André Miranda, Technology and Operations Manager, Unicer
About Unicer
Unicer is the largest Portuguese soft drinks company with a multibrand, multimarket strategy, focused on the Beer and Bottled Water businesses. Unicer is present from the north to the south of the country, with 1350 employees and 13 production centres, including production facilities for beer, juices and soft drinks, and wine; centres for the extraction and bottling of mineral water; sales and operations