How ORBOX helped to streamline communication at Avila Spaces

Summary

CHALLENGES

- Replace the old communication system with a current solution
that would follow Avila Spaces’s growth in the future

- Streamline customer service and increase responsiveness

- Improve internal communication and productivity

- Real-time call monitoring

 

THE SOLUTION

Orbox

- Call center

- Custom dashboard with indicators (KPI),for immediate visualization of statistics, by extension used

- Access management

 

THE RESULTS

- Stable communication system, that supports 500 users

- 30% Costs Reduction

- 40% Increase in Productivity

What they say



About Avila Spaces

AVILA SPACES is an office center, located in Lisbon, which invests in a personalized and quality service, offering physical, virtual offices and meeting rooms and simultaneously offering support to startups and the internationalization of companies.

www.avilaspaces.com