How ORBOX helped to streamline communication at Avila Spaces

Summary

CHALLENGES

- Replace the old communication system with a current solution
that would follow Avila Spaces’s growth in the future
- Streamline customer service and increase responsiveness
- Improve internal communication and productivity
- Real-time call monitoring
 

THE SOLUTION

Orbox
- Call center
- Custom dashboard with indicators (KPI),for immediate visualization of statistics, by extension used
- Access management
 

THE RESULTS

- Stable communication system, that supports 500 users
- 30% Costs Reduction
- 40% Increase in Productivity

What they say


About Avila Spaces

AVILA SPACES is an office center, located in Lisbon, which invests in a personalized and quality service, offering physical, virtual offices and meeting rooms and simultaneously offering support to startups and the internationalization of companies.

www.avilaspaces.com