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Tips for Reducing Contact Center Costs

Tips for Reducing Contact Center Costs

For any business to be successful, it needs to maintain a productive contact center, with quality service that is recognized by its customers as an asset and a decisive factor in their loyalty to the company.

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Myth: Implementing an IP-PBX communications center implies throwing away the initial investment made in traditional telephony solutions

Myth: Implementing an IP-PBX communications center implies throwing away the initial investment made in traditional telephony solutions

Most people assume that moving into an IP-PBX solution means throwing away all the money invested in the original infrastructure. But reality is quite different.

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Fleet Management KPIs you should be setting to ensure your fleet´s efficiency

Fleet Management KPIs you should be setting to ensure your fleet´s efficiency

See this article and learn how to set KPIS to monitor fleet's efficiency and profitability.

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Meet the new Jat Fleet feature: Requests

Meet the new Jat Fleet feature: Requests

Jatfleet has a new functionality that allows the user to make a request for information to a certain recipient, selecting the type of request, and adding a personalized description and documents/images.

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Orbcom distinguished as Excellence SMB 2020

Orbcom distinguished as Excellence SMB 2020

Orbcom was distinguished once again by IAPMEI with the status of Excellence SMB.

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How to Connect Remote and Branch Offices

How to Connect Remote and Branch Offices

For businesses with different branches, it is essential to have an efficient VoIP communications system, with quality services.

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